Tag Archives: change innovators

Who does the thinking for your frontline workers?

One of the recurring themes we’ve seen on this blog is that risk factors are sometimes dismissed by frontline workers, with potentially catastrophic results. In previous posts we’ve examined several factors that contribute to this phenomenon, including a culture of denial, groupthink and the minimization of warning signs.

To find out more about why this happens, we spoke with Yvonne Thompson, of Change Innovators. Continue reading